Privacy & Security

PrivacyPolicy

We are committed to protecting your privacy and being transparent about how we collect, use, and protect your data. Last updated: April 24, 2025.

Фирмена информация:

Този уебсайт (lutacovtechlab.com) е собственост и се управлява от:
Лютаков Тех Лабс ЕООД

ЕИК: 208533155

Седалище и адрес на управление: гр. Бургас, ж.к. Меден Рудник, бл. 444, вх. 1, ет. 6

Управител: Мартин Владимиров Георгиев

Имейл за контакт: support@lutacovtechlab.com

Дружеството не е регистрирано по ЗДДС.

8 min read
~1,500 words

Overview

This website (https://lutacovtechlab.com), operated by LutacovTechLabs (an independent project owned by an individual), respects your right to privacy. This policy aims to inform you about what personal data we collect, how we use it, and what rights you have in relation to it.

Our Privacy Commitment

We are committed to protecting your personal information and being transparent about our data practices. We only collect data that is necessary for providing our services and improving your experience.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when:

  • Creating an account or registering for our services
  • Contacting us through forms or email
  • Subscribing to our newsletters or updates
  • Participating in surveys or feedback requests

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Device and operating system information

How We Use Your Information

1. To Provide Our Services

We use your information to:

  • Create and manage your user profile
  • Provide access to portfolios, services, and other protected sections of the website
  • Fulfill your requests and orders

2. To Improve User Experience

The collected data helps us to:

  • Analyze how you use the website
  • Improve its functionality and design
  • Develop new features and services tailored to your needs

3. To Communicate With You

We may use your information to:

  • Respond to questions, inquiries, or feedback
  • Send you important notifications about changes to policies, services, or your account
  • Provide support and assistance when needed

4. To Personalize Content

Based on the information you provide, we can:

  • Show you content tailored to your interests
  • Offer relevant services or resources based on your preferences

Data Protection

1. Security of Your Data

We implement various technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encrypting data during transmission, and regularly monitoring our systems.

2. Limited Access

Access to your personal information is granted only to authorized employees who are trained to handle sensitive data and are required to maintain strict confidentiality.

3. Physical and Logical Protection

We take measures at both physical and software levels, including:

  • Password protection and user rights management
  • Antivirus protection and firewalls
  • Restricting access to systems to strictly necessary levels

4. Despite Our Efforts

While we make every reasonable effort to protect your data, you should know that no method of transmission or storage on the internet is 100% secure. Therefore, we cannot guarantee absolute protection but strive to maintain a high level of security and respond quickly to any incidents.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

When We May Share Information

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist us in operating our website (under strict confidentiality agreements)

Any third-party service providers we work with are carefully vetted and required to maintain the same level of data protection that we provide.

Your Rights

You have several rights regarding your personal data. These include:

Your Data Rights

  • Right to Access: Request information about what personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request a copy of your data in a structured format
  • Right to Object: Object to certain types of processing

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Retention Periods:

  • Account Data: Retained while your account is active
  • Contact Forms: Retained for 2 years for support purposes
  • Usage Analytics: Anonymized after 12 months